Tax and pension services will be provided in ASCs - the list of mandatory services has been updated

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The Cabinet of Ministers has expanded the list of basic services to be provided by administrative service centres (ASCs). The «mandatory programme» now includes key services of the tax and Pension Fund.

What is changing

  • The list of mandatory ASC services includes tax authorities and pension services: now all ASCs must provide them, not just the pilot ones.

    Which are. tax authorities services will be available in the ASC

    • RNOKPP (identification code): registration for the first time, renewal, amendments.

    • Payer's data: notification of taxable objects, change of tax address, etc.

    • Extracts/references with the State Tax Service (according to a certain list).

    • Consultation window: assistance with filing applications and basic e-services of the State Tax Service.


    Which are. pension services will be available

    • Pension allocation/recalculation (age, disability, survivor).

    • Information and extracts from the Register of Insured Persons (length of service and salary).

    • Acceptance of applications for insurance period, The company's website is now available for download.


    Why is this done

    • A single service frontA person can resolve tax and pension issues in a «one-stop shop» near their place of residence.

    • Reducing queues in the territorial offices of the State Tax Service and the Pension Fund and reducing the time for processing.


    How it will work

    • Services will be provided by through ASC administrators, who accept the application, verify the documents and submit it to the State Tax Service/Pension Fund.

    • Electronic extracts and the applicant will be able to receive the notification at the ASC or online (if the service provides for it).


    When and where to look

    • After the government decree comes into force, ASCs should update information on stands and websites and inform you from what date the new services will be available.

    • The current list of a particular ASC is available on the hromada's official website or by calling the ASC.


    What to take with you

    • Passport/ID card, RNOKPP (if any), documents related to the service (employment record book/staffing certificates - for pensions; applications/notifications - for tax services).

    • If necessary, you can power of attorney or documents of a representative.


    Important to know

    • Some of the ASC operations are only receives and transmits, and the decision is made by STATE TAX SERVICE/PENSION FUND → The time frame depends on the service in question.

    • If the service can be terminated online, The ASC administrator will help you to submit an application in e-services.

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